NEW TO THE STUDIO

• Please arrive 15 minutes early to your first class to complete the studio waiver.
  
• Mats, Pilates Props and reverse osmosis water are provided complimentary.
• Our studio only accepts credit cards and cash payments – your credit card number can be kept on file. 
• Please let the instructor know of any injuries, pregnancy, health conditions and/or limitations in advance of the class.
• Place all your devices on silent upon arriving to the studio. Be mindful of your voice level in the hallways – classes may be in progress.

DROP INS & CLASS PACKAGES
If you do not show up for a class or do not cancel within the 1 hour cancellation window, a class will be deducted from your class package. No exceptions. 

WALK INS
We love a good drop in but just know we cannot guarantee a spot. 

RETURNS, REFUNDS & CREDITS
All packages, classes and workshop purchases are non-refundable and non-transferable.

LEAVE BEHINDS

• Pure Pilates is not responsible for any lost or stolen items in the studio.
• If you have misplaced something, please check the lost and found 
• Unclaimed items will be donated after 30 days.